The Royal Opera House use a digital tickets system. This change makes our tickets easier to view, more accessible to audiences using assistive technology, and enhances security, significantly lowering the risk of fraudulent behaviour.
Our tickets are paperless and accessible via the internet on your smartphone or any digital device. Each ticket features a unique QR code, so you can transfer it to your guests.
You can:
- view and manage all your RBO tickets and vouchers in one place
- quickly and easily access your tickets before, during and after a performance
- transfer tickets to friends and family
- and enjoy a seamless experience with no app required, everything works in your chosen internet browser
Digital Tickets
Accessing your tickets
- Go to wallet.rbo.org.uk. You can also directly access your tickets by clicking 'View tickets' in your RBO account, or by clicking the ticket link in your reminder email.
- Sign in using your RBO account.
- Select your event and tap to view your tickets.
- View your ticket with unique QR code. The QR code will appear within 48 hours of the event and can be shown at the entrances to our auditoriums. You can also transfer your tickets to friends and family by tapping 'Share Tickets'.
Just like our website, tickets are accessible on any digital device. You can save RBO tickets to your Apple Wallet or Google Wallet. You can also bookmark the webpage for quick access or add a shortcut to the wallet.rbo.org.uk webpage to your phone's homescreen. This can be done on both Apple and Android devices.
Sharing tickets
- Go to wallet.rbo.org.uk. You can also directly access your tickets by clicking 'View tickets' in your RBO account, or by clicking the ticket link in your reminder email.
- Select the event you want to transfer tickets for and tap 'Share Tickets'.
- Select the ticket(s) you’d like to transfer and confirm by tapping 'Next'.
- Enter the name of the guest you'd like to transfer tickets to (for reference only) and click confirm.
- Share the link via text or email to the guest you'd like to transfer the tickets to. If you're using a desktop computer, remember to paste the link into an email and send. Share the link via text or email to the guest you'd like to transfer the tickets to.
- Wait for them to accept the transferred tickets. The status notification will change from 'Ticket Shared with (Your Guest’s Name) Pending' to 'Ticket Accepted by (Your Guest’s Name)'.
You can transfer some or all of your digital tickets with your guests—whether you're giving them as a gift or ensuring everyone has their own ticket. Sharing tickets also means your group can enter the event when they're ready.
Accepting shared tickets
- Open the link sent to you via text or email.
- Sign in with your RBO account, or register for an account if you don’t have one.
- Once signed in, accept the tickets. They’ll be added to your RBO Wallet.
- Go to wallet.rbo.org.uk to access your digital tickets before the event.
Tickets are delivered through a secure website that links your account directly with the tickets you have received. Transferred tickets are not valid until claimed, then they are moved to your secure ticket wallet.
FAQs
What’s the benefit of sharing my tickets?
How do I get my transferred tickets back if my guests can no longer attend?
I can’t find the ticket link that was transferred to me. What should I do?
My tickets aren’t appearing when I log in. What should I do?
Can I add my tickets to Apple and Google wallet?
What if I don’t have a smartphone?
Vouchers
Accessing Your Vouchers
If you have purchased a programme, ice-cream or champagne voucher for a performance it will appear in your RBO wallet.
- From anywhere in your RBO wallet click 'My Events’.
- Your voucher will appear underneath your tickets in your RBO wallet.
- If you have an Apple device, you can save your voucher to your Apple Wallet.
Group Bookings
Group bookings (10+ people) for Main Stage performances are available via phone or email only, from 10am on the same day as Young RBO Priority Booking (one day before public booking). Requests made earlier will not be accepted.
Booking details:
- Main Stage only (Tours excluded; Linbury at Box Office discretion)
- Exclusions: Götterdämmerung and The Royal Ballet School Summer Performance
- Cannot be used in combination with other offers (e.g. Young RBO)
- Available for all areas of the House
- Tickets can be reserved for 3 weeks pending payment – but not within 2 weeks of a performance date
- Payments must be made in full by card, we are unable to invoice but booking confirmation will include seats and prices
- Standard RBO Terms and Conditions apply
School groups:
We offer exclusive schools matinee performances featuring a selection of our ballet and opera productions, specially tailored for young audiences. These shows are designed for both primary and secondary school students and include age-appropriate introductions to the world of opera and ballet.
Performances take place during school hours, and tickets are £7.50 per student, available by application only.
Corporate, brand and private event bookings
To purchase group tickets on behalf of a company or brand, or for a private event, and to curate an experience around a performance please email our Partnerships Team at partnerships@rbo.org.uk.
Returns and Refunds
If you're no longer able to attend a performance, for information about ticket exchanges, resales, and refunds, please visit our dedicated Ticket Refunds page.